Hotel Receptionist course

Hotel Receptionist course

Would you like enormous earning potential? Do you want a career with plenty of room for progression?

If the answer is yes, then this is the course for you. Whether you are currently working as a Hotel Receptionist, or if you’re just starting out, this Hotel Receptionist course covers everything and will give you a great introduction to the hospitality industry. Get qualified and add a well-recognised certificate to your CV with Study 365, this will show potential employers that you have been professionally trained, and that you can provide Hotel Receptionist duties to the highest standards. This role allows progression and is in high demand at the moment, so once qualified, you will enjoy the perks.

The Hotel Receptionist course is taught in modules and learners will study various useful subjects, like Microsoft Excel, Word, and PowerPoint, so it is an opportunity to enhance your computer skills. Other modules include database management, email writing, organising meetings, the reservation process and customer service. In addition, the Hotel Receptionist course goes over how to deal with security issues, so you’ll be fully equipped to handle any situation. As you can see, this Hotel Receptionist course gives a full education and will prepare candidates for a successful career in the hospitality industry.

The Hotel Receptionist Course will strengthen your customer support skills as it is an essential element to working in the hospitality industry. You will acquire many great traits to handling receptionist duties in the front-office. Learn to greet potential customers and reserve guest rooms. Once qualified in the Hotel Receptionist course, you will gain a set of skills that will help you progress quickly to the next level in your career.

Learning with Study 365 has many advantages. The course material is delivered straight to you and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.

This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests, and exams. All delivered through a system that you will have unlimited access. An effective support service and study materials will build your confidence to secure your qualification.

* Free E-certificate (No additional cost for E-certificate

This online Professional Receptionist Training course is covered 25 guided learning hours and you will study following topics areas are listed under the course curriculum.

★COURSE CURRICULUM : Hotel Receptionist★

⇒ MODULE 01 : Professional Receptionist Training Course Objectives : Hotel Receptionist

⇒ MODULE 02 : The 90: 90 Principle to create a powerful first impression : Hotel Receptionist

⇒ MODULE 03 : Hot Telephone Tips : Hotel Receptionist

⇒ MODULE 04 : Get the facts- ask the right questions : Hotel Receptionist

⇒ MODULE 05 : Discuss Solutions- learning to listen : Hotel Receptionist

⇒ MODULE 06 : Dealing with difficult customers : Hotel Receptionist

⇒ MODULE 07 : Practice good telephone skills : Hotel Receptionist

⇒ MODULE 08 : Managing database and company files : Hotel Receptionist

⇒ MODULE 09 : Booking or Reservation procedure : Hotel Receptionist

⇒ MODULE 10 : Deal effectively with security and safety issues : Hotel Receptionist

⇒ MODULE 11 : Successful Meetings & Minutes : Hotel Receptionist

⇒ MODULE 12 : Meeting Arrangements : Hotel Receptionist

⇒ MODULE 13 : Arranging Business Travel and Accommodation : Hotel Receptionist

⇒ MODULE 14 : Email Tutorial : Hotel Receptionist

⇒ MODULE 15 : How to use Social Media to promote your company : Hotel Receptionist

⇒ MODULE 16 : Minute Taking : Hotel Receptionist

⇒ MODULE 17 : Microsoft Excel Tutorial : Hotel Receptionist

⇒ MODULE 18 : MS PowerPoint Tips : Hotel Receptionist

⇒ MODULE 19 : MS Word Tips & Tricks : Hotel Receptionist

Method of Assessment:

At the end of the course Hotel Receptionist Training, learners will also take an online multiple choice assessment test. This online multiple choice test is marked automatically so you will receive an instant grade and know whether you have passed the course.

Certification:

Successfully candidates receive a Certificate in Hotel Receptionist Training.

• Individuals hoping to work in the hospitality industry
• Those already working in the hospitality industry..

• This Hotel Receptionist course requires no formal prerequisites and this certification is open to everyone

You can start your employment as a hotel receptionist/Switchboard operator/Telephonist and you move up as front desk supervisor and manager. As this is very important figure for organisation in hospitality industry you can work for high profile organisation with your experience.